Pools & Spas New Zealand Wide

"In 9 years at the Mount, I have engaged a few pool companies to manage my pool and spa on a weekly/fortnightly basis with not very much success until iI was referred to Poolpac in December 2021. Since then, they have attended regularly and have performed amazing and at a very cost reasonable price. I have no hesitation in recommending them."

Ron McQuilter – Mount Maunganui

“An excellent product and great after-hours service!

We have bought 3 Spas from Poolpac for ourselves and organised another for a neighbour

Currently selling our property and will certainly order another when we know where we will be moving to. We find it exceptionally easy to maintain!”

Barry Kitching - Opotiki

“I would love to thank Anita and the team at Poolpac for their exceptional customer service. From the time of construction of our pool back in 2016, up until this very day, the team have been great. Having them at Owens Place makes even better as it's only a short trip now. Anita and the team have always given correct professional and knowledgeable advice on any query I have had. I highly recommend Anita and the team for the purchase of your pool.”

Peter Whareaitu – Mount Maunganui

“Anita gave us a lot of helpful advice when we were searching for the best spa for our needs. Despite looking at all options Poolpac had the best value for money AND we didn't require a wiring upgrade. The delivery and installation were efficient and on-time. We have had our spa for a year now and are very happy with it.”

Sandy Hubers 

“We have always found Poolpac and their staff to be very efficient and professional. We are very happy with the spa we bought from them and the only reason we did not purchase our pool there was that they did not have a lap pool to fit our space. They have cared for our pool for 4 years now and it is always clean and safe, and their staff are pleasant and reliable. We would recommend them and the products they use, to anyone with a pool.”

Ann Jamieson - Makatu

"We've had our pool from Poolpac for about 6 years now and have loved every minute of it. We have had nothing but loads of help and advice from the Horan’s and Poolpac staff which is locally owned. We recommend Poolpac and their staff."

Pauline Boyd - Papamoa

"Very happy with our purchase, spa works well and if we need any parts, they are easy to get from Poolpac. The price was a deciding factor when we chose our spa, much more reasonable than the competitors. Thank you, we enjoy our spa very much."

Conny Mikosch - Kutarere

"We bought our spa pool two years ago. We found Poolpac easy to deal with from go to woah. They were professional and efficient from purchase to delivery and installation. The pool runs well. We've never had any issues and still receive good advice when we go to their store to buy pool products."

Wayne Robertson - Papamoa

"We have purchased 2 pools from Poolpac over several years and they have been very helpful and knowledgeable, continuing to provide ongoing support and help with any issues and new innovations suitable for us. Highly recommended, we continue to use them for our pool products."

Lynley Barr-Smith - Tauranga

"Last year we purchased a Passion Spa from Poolpac ... we had a few questions and issues early on but for Kevin, Anita and Team, our total satisfaction with the purchase was all that mattered, and we were well looked after! A big tick and thx."

Robin Dorey - Papamoa

"I would highly recommend Poolpac to install your pool. They were very efficient and professional during a pandemic. They kept me updated every step of the way. They also did the maintenance afterwards and their team is reliable and professional. It was a pleasure working with Kevin & Anita"

Codri Luyk - Auckland

"Lance is fantastic, he has managed out pool far better than any other company we have used. Always there to help in need. I would highly recommend Poolpac."

Peter Garland – Te Puke

"We have had our Swim Spa for approximately 5 years now and have had amazing sales and service from Anita and her team. Added value for us has been the servicing to ensure our pool is always crystal clear and it saves me money in the long run as I was wasting chemicals!"

Leanne Armstrong - Pukehina

"Bought a small Passion Spa and App control. Great product and endless patience when learning to run/use it. Particularly impressed by free replacement plastic lid catches of which I have broken more than a few!"

Keith Gross - Tauranga

"Very helpful staff with knowledge of their products. Installation was professional with great onsite service. We have a 5-seater. Very happy with our purchase and using Poolpac."

Gina Tapper - Omanawa

"We bought a passion spa from Anita at Poolpac, it has run well for 3 years now, and we use it daily. Kevin and Anita have been good with after sales service and advice, and genuinely want us to have a great experience using the pool. I would recommend Poolpac to deal with and in it for the long term."

Greg Scrivin - Papamoa

"Pool went in quick and nice and easy - Poolpac where very helpful and the after service is great."

Gareth Weston - Papamoa

"Great service, wonderful people to deal with always happy to assist with any issues relating to our Spa pool, excellent after sales service highly recommended."

Michael O'Carroll – Mount Maunganui

"Anita, Lance and Dawid have been extremely helpful and proactive when maintaining our pool for the last few years. Water always looks great and couldn’t recommend them enough."

Gary Cox – Mount Maunganui

"Pool Pac supplied our spa pool. I find everyone at Pool Pac to be helpful and nothing is ever a problem. Pool Pac is easy to get to and there is always plenty of parking."

Nicali Williams – Mount Maunganui

"Bought our Spa a few years ago, always get positive advice. Friendly staff. Highly recommended."

Lynette Schmidt - Papamoa

"Great service, great products, great install. Had the spa for a while now, we’ve had no problems. Great spa."

Paul & Gayle Howard - Tauranga

"Willy from Poolpac is brilliant. He comes and checks the pool to make sure everything is in order, on regular basis or as needed. Great communication and nothing is ever a problem. Thanks, Poolpac!"

Anna Jane Pollett - Tauranga

"Fair price, quality and colour great refurbished pool certainly helped sell our last property, many thanks. delivery date spot on."

Dave Cook - Whakatane

"Always great service, happy to assist and go the extra mile with water testing etc. Wouldn’t go anywhere else, especially now with the great handy location."

Helen Bishell - Papamoa

"Great family business with heaps of products options to choose from and all the technical knowledge and after sales support you would want."

Gareth Burgess - Tauranga

"We’ve had our spa pool for several months now and thoroughly enjoy it. Good service and back up."

John Middleton - Papamoa

We bought a spa pool a few years ago and since then Poolpac is the place to go for anything we need.

Anita and staff are very customer focus, friendly and helpful and they have years of experience. They always have the right answers and information for any questions on spa pools and chemicals.

The service is also excellent.

George Swanepoel - Tauranga

"very happy with our pool. pricing was great and delivery was prompt and professional."

Oliver Webb - Tauranga

"Great firm to deal with. Thanks, Anita, for your prompt and excellent service and great advice."

Gillian Higgins - Opotiki

"Great company to work with. Communication with ease and provided solutions as we needed it. Thanks!"

Raychil coutts - Auckland

"Poolpac provides a great pool valet service that means the pool is always in good condition and clear."

Gary and Pam Allis - Tauranga

"Family run business who are flexible and deliver free on time with set up and practical advice. Thanks for your knowledge."

Angela Wade - Tauranga

"Very happy with the spa, and the delivery team were great as well, cheers."

Joe Rosser - Tauranga

"Friendly, helpful, caring team members, who don’t try and upsell every purchase!"

Andre Cormack - Tauranga

"Excellent service. Couldn't be happier with our spa pool."

Helen Rowlands - Tauranga

"Fantastic friendly service and product. I would highly recommend this company."

Rebecca Edmunds - Tauranga